Privacy Policy
Effective Date: 7 July 2026
Nationwide Transport & Training Group Ltd Privacy Policy
Nationwide Transport & Training Group Ltd (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us or use our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Who We Are
Nationwide Transport & Training Group Ltd provides transport consultancy, operator licensing support, compliance services and professional driver training throughout the United Kingdom.
Data Controller
Nationwide Transport & Training Group Ltd
Email: info@nationwidetransportandtraining.com
Website: www.nationwidetransportandtraining.com
2. The Information We Collect
Depending on how you interact with us, we may collect the following information:
Personal Information
- Name
- Company name
- Job title
- Postal address
- Email address
- Telephone number
Business Information
Where relevant to our services:
- Operator Licence information
- Transport Manager information
- Vehicle fleet information
- Compliance documentation
- Driver information
- Training records
- Business financial information (where required for operator licence applications)
Website Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
- Referring website
- Cookies and similar technologies
3. How We Collect Information
We collect information when you:
- Complete an enquiry form
- Request a quotation
- Book training
- Purchase services
- Contact us by telephone or email
- Subscribe to newsletters
- Download guides or resources
- Attend webinars or events
- Use our website
4. How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide quotations
- Deliver consultancy services
- Process operator licence applications
- Deliver driver and transport management training
- Manage customer accounts
- Process payments
- Issue invoices
- Maintain training records
- Improve our website
- Send service updates
- Send marketing communications (where you have consented or where permitted by law)
- Comply with legal and regulatory obligations
5. Our Legal Basis for Processing
We process personal information under one or more of the following lawful bases:
- Performance of a contract
- Compliance with a legal obligation
- Legitimate interests
- Consent (where required)
You may withdraw consent at any time where consent is the lawful basis for processing.
6. Sharing Your Information
We only share information where necessary.
This may include:
- The Office of the Traffic Commissioner
- The Driver and Vehicle Standards Agency (DVSA)
- The Driver & Vehicle Agency (DVA) Northern Ireland
- Driver CPC accrediting organisations
- Payment providers
- IT service providers
- Website hosting providers
- Accountants
- Professional advisers
- Legal advisers
- Regulatory authorities where required by law
We never sell your personal information.
7. Data Security
We take appropriate technical and organisational measures to protect your personal data, including:
- Secure systems
- Password protection
- Encryption where appropriate
- Restricted staff access
- Secure cloud storage
- Staff confidentiality obligations
While we work hard to protect your information, no internet transmission can be guaranteed to be completely secure.
8. Data Retention
We only retain personal information for as long as necessary.
Retention periods vary depending upon:
- Legal requirements
- Regulatory requirements
- Contractual obligations
- Business needs
When information is no longer required, it is securely deleted or anonymised.
9. Marketing Communications
If you have opted in, we may occasionally send information regarding:
- Training courses
- Operator licensing updates
- Compliance news
- Industry developments
- Company updates
You can unsubscribe at any time by clicking the unsubscribe link within our emails or by contacting us directly.
10. Cookies
Our website uses cookies to improve user experience and understand website usage.
Cookies may be used for:
- Website functionality
- Analytics
- Performance monitoring
- User preferences
You can control or disable cookies through your browser settings.
Where legally required, we will ask for your consent before placing non-essential cookies.
11. Third-Party Services
Our website may contain links to third-party websites or use third-party services such as:
- Google Analytics
- Google Maps
- Microsoft services
- Social media platforms
- Online payment providers
- Video hosting services (such as YouTube)
These organisations operate under their own privacy policies.
12. Your Rights
Under UK data protection law you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information (where applicable)
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us using the details below.
13. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact:
Nationwide Transport & Training Group Ltd
14. Complaints
If you are unhappy with how we have handled your personal information, we would appreciate the opportunity to resolve your concerns first.
You also have the right to complain to the Information Commissioner’s Office (ICO).
Website: www.ico.org.uk
Telephone: 0303 123 1113
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation, our services or our business operations.
Any updates will be published on this page with the revised effective date shown at the top of the policy.
We recommend checking this page periodically to stay informed about how we protect your information.